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Post Office

Overview

Post Office Ltd is a separate company within and part of the Royal Mail Group that runs the 14,300 Post Office branches across the country. They are the largest retail and financial services chain in the UK - bigger than all of the UK's banks and building societies put together. It is widely recognised that the network of 14,300 branches is a vital part of the fabric of the country, cherished by the communities nationwide that rely on Post Office products and services. In urban areas, over 99% of people live within a mile of a Post Office branch, and in rural areas 83% of people live within a mile of a branch. Over 28 million customers visit a Post office each week.

Broadband Packages

Broadband Standard

  • Up to 8 Mb with 5 GB usage
  • 12 month minimum contract
  • No connection fee

£15.95 per month

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Broadband Extra

  • Up to 8 Mb with unlimited usage
  • 12 month minimum contract
  • No connection fee

£20.95 per month

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Included Internet Services

  • 50 MB webspace
  • 5 free email addresses
  • Webmail

Bundles

Broadband Standard with Home Phone

  • Broadband Standard with Home Phone is the perfect package if you just use your computer for email and simple internet surfing. Includes line rental and landline calls

£21.95 per month

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Broadband Extra with Home Phone

  • Broadband Extra with Home Phone is right for you if you want to download movies, music, video clips, or enjoy online gaming. Includes 01 and 02 UK calls and line rental

£25.95 per month

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Support

  • Sales support: 0800 freephone, 7:00am - 11:00pm
  • Customer care: email, 0845 local rate telephone support, 7:00am - 11:00pm
  • Technical support: 0845 local rate 24x7 UK technical support
  • Post Office broadband availability checker

The Verdict

Although a late-comer to the broadband market, the familiarity and accessibility of the Post Office brand will make them an attractive supplier of broadband and telephony services to their multiple millions of customers.

Other information sources

Ofcom

Internet Services Providers' Association

ISPA Awards

Internet Watch Foundation

Communications & Internet Services Adjudication Scheme

Phonepayplus

National Statistics Online

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