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Orange

Overview

Orange forms part of France Telecom, a large European conglomerate serving more than 170 million customers worldwide. With a substantial existing mobile phone customer base, the consolidation of Wanadoo (formerly Freeserve) under the Orange umbrella in 2006 allowed it to grow to its current position with over one million broadband customers in the UK and 11.6 million across Europe.

Orange has commenced a gradual rollout of its own equipment into local exchanges, and has unbundled a relatively modest 320 to date.

Broadband Packages

Home Starter

Up to 8 Mb with 10 GB usage
18 month minimum contract
No connection fee
Wireless router
Inclusive calls to UK landlines with the Orange calls service. Free McAfee Privacy Service

£9.79 per month

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Home Select

Up to 8 Mb with unlimited usage
18 month minimum contract
No connection fee
Livebox wireless router
Second line with inclusive calls to UK landlines, Orange mobiles and 30 international destinations

£19.57 per month

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Home Max

Up to 8 Mb with unlimited usage
18 month minimum contract
No connection fee
Livebox wireless router
Line rental and evening and weekend calls included & with second line, inclusive calls to UK landlines, Orange mobiles and 30 international destinations

£24.47 per month

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Included Internet Services

wireless modem which allows you to connect to the internet from anywhere in your home
With the Orange calls package included with Home Starter, you will receive inclusive evening and weekend calls to 01 and 02 numbers
Unique with Home Starter gives you free calls to Orange mobiles when at home
Free McAfee Privacy Service
20% off McAfee Internet Security Suite

Optional Internet Extras

At home Livebox setup service, £69.99

Bundles

Home Starter for Orange customers

existing Orange customers with any 18 or 24 month mobile plan can add Home Starter from free in Orange Broadband network areas. 10 GB usage per month.

£Free

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Home Select for Orange customers

existing Orange customers with any 18 or 24 month mobile plan can add Home Select with unlimited usage for just £9.79 per month in Orange Broadband network areas

£9.79 per month

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Home Max for Orange customers

existing Orange customers with any 18 or 24 month mobile plan can add Home Max with unlimited usage for just £14.68 per month in Orange Broadband network areas

£14.68 per month

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Support

Sales: 0800 freephone number
Customer services: email, online account and national rate telephone support from 7am to 11pm
Technical support: online support, telephone support 50p per minute

The Verdict

Orange is able to offer some great pricing for its broadband and talk products, especially if you happen to be an existing Orange customer.

If you are not in an Orange Broadband network area you may still be able to get Orange Broadband but you will be charged a premium price for service to be provided via the BT infrastructure.