Broadband Verdict

O2 Broadband

O2 Broadband

Overview

O2 has added good value broadband services, particularly for those with an existing O2 mobile phone contract. With its purchase of Be Broadband, O2 now has access to over 1,000 unbundled exchanges with up to 20 Mb speed broadband on offer.

Included Internet Services

  • Free connection
  • Free UK customer service 24x7
  • Free McAfee security
  • 100 free web texts per month
  • Up to 10 email addresses
  • Online calendar
  • At least 100 free web texts per month
  • 12 month contract

Support

  • Sales support: 0800 freephone number
  • Customer services: email, online account, online support and freephone telephone support

Broadband Packages

The Basics

  • Up to 20 Mb with 20 GB usage
  • 12 month minimum contract
  • No connection fee
  • Standard O2 wireless box included
  • McAfee security software for one user. Non-O2 customers pay £13.50 per month and a connection fee of £25.53

£8.50 per month

Apply

The Basics

  • Up to 20 Mb with 20 GB usage
  • 1 month minimum contract
  • £30.63 connection fee
  • Standard O2 wireless box included
  • McAfee security software for 3 users.

£8.50 per month

Apply

The All Rounder

  • Up to 20 Mb with unlimited usage
  • 12 month minimum contract
  • No connection fee
  • Best O2 wireless box included
  • McAfee security software for 3 users. First two months free. Non-O2 customers pay £17.50 per month and a connection fee of £25.53

£0.00 for the first 2 months, thereafter £12.50 per month

Apply

The All Rounder

  • Up to 20 Mb with unlimited usage
  • 1 month minimum contract
  • £30.63 connection fee
  • Best O2 wireless box included
  • McAfee security software for 3 users. First two months free. Non-O2 customers pay £25 per month and a connection fee of £25.53

£0.00 for the first 2 months, thereafter £12.50 per month

Apply

The Works

  • Up to 20 Mb with unlimited usage
  • 12 month minimum contract
  • No connection fee
  • Best O2 wireless box included
  • McAfee security software for 5 users. First two months free. Non-O2 customers pay £26 per month and a connection fee of £25.53

£0.00 for the first 2 months, thereafter £21.00 per month

Apply

The Works

  • Up to 20 Mb with unlimited usage
  • 1 month minimum contract
  • £30.63 connection fee
  • Best O2 wireless box included
  • McAfee security software for 5 users. First two months free. Non-O2 customers pay £33.50 per month and a connection fee of £25.53

£0.00 for the first 2 months, thereafter £21.00 per month

Apply

Compare other broadband providers

Bundles

The Basics broadband + home phone

  • 12 month contract. For non-O2 customers, monthly cost is £21 and a connection charge of £25.53 applies

£16.00 per month

Apply

The Basics broadband + home phone

  • 30 day contract incurs a one-off charge of £30.63. For non-O2 customers, monthly cost is £21 and a connection charge of £25.53 applies

£16.00 per month

Apply

The All Rounder broadband + home phone

  • 12 month contract. For non-O2 customers, monthly cost is £25 and a connection charge of £25.53 applies

£20.00 per month

Apply

The All Rounder broadband + home phone

  • 30 day contract incurs a one-off charge of £30.63. For non-O2 customers, monthly cost is £21 and a connection charge of £25.53 applies

£20.00 per month

Apply

The Works broadband + home phone

  • 12 month contract. For non-O2 customers, monthly cost is £33.50 and a connection charge of £25.53 applies

£28.50 per month

Apply

The Works broadband + home phone

  • 30 day contract incurs a one-off charge of £30.63. For non-O2 customers, monthly cost is £21 and a connection charge of £25.53 applies

£28.50 per month

Apply

The Verdict

Great prices for broadband targeted at existing and new O2 mobile phone customers. Although rather late in entering the consumer broadband market, O2 has rapidly established a reputation for great customer service at highly competitive rates.