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O2

O2 broadband

Overview

O2 has added good value broadband services, particularly for those with an existing O2 mobile phone contract. With its purchase of Be Broadband, O2 now has access to over 1,000 unbundled exchanges with up to 24 Mb speed broadband on offer. As of February 2008, O2 boasts more that 100,000 broadband customers.

Broadband Packages

Broadband Standard

  • Up to 8 Mb with unlimited usage
  • 12 month minimum contract
  • No connection fee
  • O2 wireless box included
  • McAfee security software and 100 free web texts per month. Only £7.34 per month for existing O2 network customers

£12.23 per month

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Broadband Premium

  • Up to 20 Mb with unlimited usage
  • 12 month minimum contract
  • No connection fee
  • O2 wireless box included
  • McAfee security software and 200 free web texts per month. Just £9.79 per month for existing O2 network customers

£14.68 per month

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Broadband Pro

  • Up to 20 Mb with unlimited usage
  • 12 month minimum contract
  • No connection fee
  • O2 wireless box included
  • McAfee security software and 500 free web texts per month. And only £17.13 per month for existing O2 network customers

£22.02 per month

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Included Internet Services

  • Free connection
  • Free UK customer service 24x7
  • Free McAfee security
  • 100 free web texts per month
  • Up to 10 email addresses
  • Online calendar
  • 100 free web texts per month
  • 12 month contract
  • If you sign up by the 30th June 2008 and change your mind within the first 50 days, O2 will refund all your money.

Bundles

O2 mobile phone contract

  • With an existing or new O2 mobile phone contract all broadband packages are £5.00 per month cheaper

Save £5

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Support

  • Sales support: 0800 freephone number
  • Customer services: email, online account, online support and freephone telephone support

The Verdict

Great prices for broadband targeted at existing and new O2 mobile phone customers. Although rather late in entering the consumer broadband market, O2 is rapidly establishing a reputation for great customer service at highly competitive rates.

Other information sources

Ofcom

Internet Services Providers' Association

ISPA Awards

Internet Watch Foundation

Communications & Internet Services Adjudication Scheme

Phonepayplus

National Statistics Online

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