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Madasafish OverviewMadasafish is a brand name of ISP Brightview Plc whose 62,000 broadband customers became part of the BT group in July 2007.
Recent awards include: - 2007 ISPA - Best Consumer Email
- 2006 ISPA - overall winner Best Heavy Consumer Broadband
- 2006 PC Pro Awards - Highly Commended in the Best Broadband ISP category
Broadband Packages|
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- Up to 8 Mb with 5 GB usage
- 12 month minimum contract
- No connection fee
- Free wireless router; delivery £6.99
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£9.99 for the first 6 months, thereafter £14.99 per month Apply |
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- Up to 8 Mb with 20 GB usage
- 12 month minimum contract
- No connection fee
- Free wireless router; delivery £6.99
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£19.99 for the first 6 months, thereafter £25.99 per month Apply |
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- Up to 8 Mb with 50 GB usage
- 12 month minimum contract
- No connection fee
- Free wireless router; delivery £6.99
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£25.99 for the first 6 months, thereafter £29.99 per month Apply |
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Included Internet Services
- Free wireless router pack. Delivery £6.99
- Free install
- Unlimited email addresses
- Email virus protection and spam filtering
- Free webmail
- 100 MB web space
- Access to over 100,000 newsgroups
- MyReferrals offers cash rewards to customers who sign their friends up to Broadband or Telephony
Optional Internet Extras- Bullguard security suite, £2.50 per month
- Madasafish Parental Control, £1.99 per month
- Additional wireless adapters
Bundles|
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- Gives free unlimited evening and weekend local & national calls and includes line rental
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£9.99 per month Apply |
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- Add Madasafish Anytime for unlimited any time local & national calls. Includes line rental
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£15.98 per month Apply |
Support- 0800 number sales support: 24 x 7
- Technical support: online support centre, email or 0844 telephone number (4p/min) 24 x 7
- Customer services: online account, email or 0844 telephone number (4p/min) 8 am - 8 pm, 7 days
- Service status: online
The VerdictThe quirky Madasafish has gained something of a reputation for quality internet provision and in particular for its customer service. Emphasising its honest, no nonsense approach, support for MACs as well as PCs and with a number of recent awards under its belt, Madasafish is well worth considering if you feel you may need special support setting up or running your broadband account.
Other information sources
Ofcom
Internet Services Providers' Association
ISPA Awards
Internet Watch Foundation
Communications & Internet Services Adjudication Scheme
Phonepayplus
National Statistics Online
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