Madasafish Broadband
Overview
Madasafish is a brand name of ISP Brightview Plc whose 62,000 broadband customers became part of the BT group in July 2007.
Recent awards include:
- 2007 ISPA - Best Consumer Email
- 2006 ISPA - overall winner Best Heavy Consumer Broadband
- 2006 PC Pro Awards - Highly Commended in the Best Broadband ISP category
Included Internet Services
- Free wireless router pack. Delivery £6.99
- Free install
- Unlimited email addresses
- Email virus protection and spam filtering
- Free webmail
- 100 MB web space
- Access to over 100,000 newsgroups
- MyReferrals offers cash rewards to customers who sign their friends up to Broadband or Telephony
Optional Internet Extras
- Bullguard security suite, £2.50 per month
- Madasafish Parental Control, £1.99 per month
- Additional wireless adapters
Support
- 0800 number sales support: 24 x 7
- Technical support: online support centre, email or 0844 telephone number (4p/min) 24 x 7
- Customer services: online account, email or 0844 telephone number (4p/min) 8 am - 8 pm, 7 days
- Service status: online
Broadband Packages
MAX | |
|
£9.99 for the first 3 months, thereafter £14.99 per month |
MAX Plus | |
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£19.99 for the first 6 months, thereafter £25.99 per month |
MAX Premier | |
|
£25.99 for the first 6 months, thereafter £29.99 per month |
Bundles
MAX + Talk Free | |
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£21.98 for the first 3 months, thereafter £26.98 per month |
MAX + Talk Anytime | |
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£26.98 for the first 3 months, thereafter £31.98 per month |
The Verdict
The quirky Madasafish has gained something of a reputation for quality internet provision and in particular for its customer service. Emphasising its honest, no nonsense approach, support for MACs as well as PCs and with a number of recent awards under its belt, Madasafish is well worth considering if you feel you may need special support setting up or running your broadband account.