Eclipse Broadband

Overview

Not all Broadband Providers are the same! A recommended broadband provider by consumer body Which?, Eclipse are one of the few who publish reliability rates on their products. Offering 99.9% uptime on broadband products, Eclipse consistently record lower fault levels than the industry average. Not only that, in January 2011 they were ranked the 2nd fastest broadband provider for download speeds. (Source – UK Comparison Site – broadband.co.uk).

When Eclipse joined the KCOM Group, they gained access to the UK's largest network - giving them enterprise-level technology which they can pass on to their customers.

From an affiliate perspective, Eclipse offers both residential and business broadband packages - as well as Superfast Fibre Broadband giving speeds of up to 40Mbps and an assured throughput of 12Mbps.

Included Internet Services

Free anti-virus and spam protection
10 email addresses
25 MB web space
Up to eight static IP addresses
Webmail service
30-day free trial backup service for your photos and music

Optional Internet Extras

Wireless router £69.99

Support

Sales: 0845 local rate Mon - Fri 9:00am - 6:00pm
Customer services: email, online account and 0845 local rate telephone support from Mon - Fri 9:00am to 5:30pm
Technical support: knowledgebase, online service status, online support tickets, email, 0845 local rate telephone support Mon - Fri 8:00am to 8:00pm, Saturdays & Bank Holidays 9:00am to 5:00pm

Other information sources

Ofcom
Internet Services Providers' Association
ISPA Awards
Internet Watch Foundation
Communications & Internet Services Adjudication Scheme
Phonepayplus
National Statistics Online

Broadband Packages

Home Lite

Up to 8 Mb with 2 GB usage
12 month minimum contract
No connection fee
£1.25 per additional GB; 10 email addresses; 50 MB webspace

£12.50 per month

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Home Select

Up to 8 Mb with 50 GB usage
12 month minimum contract
No connection fee
Free wired router
£1.25 per additional GB; 10 email addresses; 100 MB webspace

£20.50 per month

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Home Fibre

Up to 40 Mb with 10 GB usage
12 month minimum contract
£100 connection fee
Free Netgear WNR2000 router for a limited time
Assured throughput of 12 Mb

£21.50 per month

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Home Pro

Up to 8 Mb with 100 GB usage
12 month minimum contract
No connection fee
Free wireless router
£1.25 per additional GB with unlimted overnight usage; 10 email addresses; 100 MB webspace

£30.50 per month

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Bonded DSL

Up to 32 Mb with 2 GB usage
12 month minimum contract
£100 connection fee
Required hardware included for each line
Bond up to 4 DSL lines together. From £90 per month and £100 connection fee for 2 lines

£90.00 per month

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